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Shipping/Return Policy

Dedication to Quality: Cakes by Aneisha ensures that the quality you experience at our facility is consistent with what you receive. 

 

1. Shipping:

To maintain the utmost freshness of our products, Cakes by Aneisha ships exclusively from Monday to Wednesday via USPS. This schedule ensures that our cake jars don't stay over the weekend in shipping facilities, thus arriving at your doorstep in the best possible condition.

Orders placed after Wednesday will be processed the following week. We appreciate your patience, as this schedule is crafted keeping in mind the best interest of our delectable products and your ultimate satisfaction.

For larger orders, additional rates may apply. Rest assured, while every order is packaged meticulously, should any damages occur during shipping, it will be addressed through a claim with USPS.

2. Returns:

Given the nature of our products, all sales are final. We cannot accept returns due to health and safety concerns. If you encounter an issue with your order, please contact us immediately, and we'll address it on a case-by-case basis.

3. Refunds:

We stand by the quality of our products.  However, should there be a valid concern regarding your purchase, reach out to us. We don't provide refunds for change of mind or if incorrect orders are placed, but we're committed to ensuring customer satisfaction. Kindly review your order before finalizing.

4. Payment Processing Methods:

For your convenience, we accept the following payment methods:

Credit & Debit Cards (Visa, MasterCard, American Express)
*All transactions are secured and encrypted for your protection.*

5. Applicable Taxes:

Sales tax will be applied based on the shipping destination and will be calculated at checkout. Our website ensures up-to-date tax rate adjustments as per local regulations.

6. Packaging:

Our products are meticulously packaged ensuring both safety and presentation.  Our  freshness-sealed packaging means that your order arrives as delectably as it was prepared.

7. Applicable Warranties:**

At Cakes by Aneisha, our products come with a freshness guarantee. Should your order not meet freshness standards upon arrival, please contact us immediately for assistance.

Remember, at Cakes by Aneisha, our priority is not just crafting delightful treats, but ensuring our customers have a seamless and satisfying experience from click to bite!

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